Customer Service

For Triton’s Call Customer service. It is a crucial component in any establishment / business. It is how a business keeps its regulars as well as creates memorable experiences to keep the new faces coming back for more. Seeing as the University of Guam is a business in its own right and the students being …

UOG Welcomes New Chief Information Officer Rommel Hidalgo

When Rommel Hidalgo heard that UOG was in search for a chief information officer, he knew he had to apply for the job. An individual desire to give something back to UOG, his alma mater, compelled him to return to Guam, despite that he was already serving as an assistant vice president for information technology …

Gunn takes on role as new dean of EMSS

In Sept. 2015, Michael Gunn, Ph.D., arrived to UOG with an eagerness to serve as the dean of Enrollment Management and Student Services. Gunn’s desire to help college students succeed in their journey to earn their degrees has been an ongoing passion for over 30 years. “I am what one might call an ‘educational junkie,’” …

WASC on-site accreditation slated for April

Representatives from the Western Association of Schools and Colleges (WASC) will be visiting UOG this April to conduct an on-site accreditation review. According to Anita Borja Enriquez, Ph.D., UOG senior vice president for academic and student affairs, after the previous accreditation that occurred in 2008-2009, the WASC team made recommendations regarding areas that the university …

UOG lecture discusses Chamorro genetics

UOG recently welcomed Miguel Vilar, Ph.D., project manager and scientific lead for the National Geographic Society’s Genographic Project, who presented his studies on “Researching the Origins and Genetic Distinctiveness of Chamorro’s: A Bi-åparental Analysis” on Jan. 26 in the College of Liberal Arts and Social Sciences (CLASS) Lecture Hall.    “We’re very happy to be …

The month’s Valentine’s Day celebration holds historical roots

There is no doubt that Valentines Day is the holiday of love. However, let us not forget how Valentines Day came to be. This holiday is actually short for Saint Valentines Day. The popular story about how Saint Valentine became a martyr derived from third century Rome. Emperor Claudius II decided that single men made …

UOG safety and security officers stay alert on potential bomb threats

The recent bomb threats targeting schools on the island have alerted UOG safety and security officials toward the importance of having an effective crisis management plan. David Okada, UOG’s chief planning officer, and Felix Mansapit, UOG’s safety and security administrator, discussed what would happen if there was a bomb threat on campus. Okada and Mansapit …

UOG updates sexual misconduct policy

By Blaze Hubbard For Triton’s Call On Wednesday, Feb. 17, President Robert Underwood and the committee that was tasked with creating a new sexual misconduct policy held a community hearing for the public to voice their opinions, comments and concerns. President Robert Underwood detailed the current draft of the sexual misconduct policy, which is still in the works …

PALS works to increase voter registration among young adults

By Elizabeth Wells For Triton’s Call The Public Administration and Legal Studies (PALS) student organization is engaging in an ongoing voter registration drive throughout the Spring semester. The drive targets students under the age of 25. PALS President Keith Quinata said the drive is a cross-campus initiative and the club will be reaching out to …

UOG opens phone lines to complaints of sexual misconduct

By Ashley Sablan For Triton’s Call The University of Guam opened a new telephone helpline that now allows both students and faculty to phone in allegations of sexual misconduct more easily at their own discretion. The line opened on Tuesday, Feb. 9, as just one of the recent measures the university has taken to curb …